Windows 11

How To Fix the Persistent Password Prompt in Outlook 2013: 5 Effective Solutions

The persistent password prompt in Outlook 2013 can be a significant inconvenience to many users. It interrupts your workflow and can be a significant source of frustration. However, there are several effective solutions to this issue. In this article, we will thoroughly explore five such solutions, guiding you step-by-step through various methods of troubleshooting, starting from simple ones like checking the account settings, to more complex ones like creating a new profile.

1. Checking Account Settings in Outlook 2013

The first solution to consider when dealing with a persistent password prompt in Outlook 2013 is to check your account settings. Occasionally, this problem may be due to incorrect information in the account settings. In the menu bar, go to File -> Account Settings -> Account Settings, and select your account. Click the Change button and check if your details are correct. Pay keen attention to the username and password fields. If they are incorrect, correct them and click Next until the dialogue box closes. Restart Outlook and see if the issue persists.

2. Update to the Latest Version of Outlook

Outdated software can lead to a myriad of problems, including the annoying persistent password prompt in Outlook 2013. Therefore, it’s a good practice to always update your software to the latest version. To update your Outlook 2013, go to File -> Office Account -> Update Options, and select ‘Update Now‘. If any updates are available, they will be downloaded and installed. This solution is also beneficial because updates often come with security patches and new features that enhance the overall software experience.

3. Create a New Profile in Outlook 2013

Creating a new profile in Outlook 2013 is another effective solution to fix the persistent password prompt issue. A corrupted profile could be the root cause of the problem. Go to Control Panel -> Mail -> Show Profiles, then click on ‘Add‘ to create a new profile. You will be prompted to enter a name for the new profile, after which you will enter your email account details. Once done, set this new profile as the default and restart Outlook.

4. Use a Trusted Third-Party Tool

Sometimes, the issue could be more complex, demanding more advanced troubleshooting methods. In such cases, using a reliable third-party tool could be a viable option. Tools such as Stellar Repair for Outlook can help fix various Outlook issues, including the persistent password prompt. This software helps by repairing the PST file, which is often the root cause of many Outlook problems. Download Stellar Repair for Outlook and follow the provided instructions to repair your PST file.

5. Maintain Strong and Secure Passwords

Even after resolving the persistent password prompt issue in Outlook 2013, it’s crucial to maintain strong and secure passwords. A strong password should be unique and hard to guess, including a mix of letters, numbers, and special characters. Regularly changing your password also enhances your account’s security. However, ensure that every time you change your password, you update the password in your account settings to avoid the recurrence of the password prompt issue.

Final Thoughts

Fixing the persistent password prompt in Outlook 2013 can be a daunting task, especially if you are not particularly tech-savvy. However, with the above solutions, you can effectively resolve the issue and enhance your Outlook user experience. Remember, always update your software, maintain strong and secure passwords, and consider using trusted third-party tools when necessary.


Q: How often should I update my Outlook 2013?

A: It’s recommended to keep your software updated at all times. Therefore, check for updates regularly and install them as they become available.

Q: Is it safe to use third-party tools to fix Outlook issues?

A: Yes, it is safe to use trusted third-party tools. However, always ensure to download these tools from the official website or other reliable sources to avoid malware or other security issues.

Q: I’ve tried all the above solutions, but the problem persists. What should I do?

A: If the issue persists after trying all the above solutions, consider seeking professional help. Contact Microsoft Support for further assistance.

About author


After earning my BS in Computer Science, I entered the IT world to explore my passion for SEO, Content Writing, and Web Development.
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